Saturday, April 26, 2008

Contacting The Staff?

I have been seeing numerous posts from others saying how difficult they are finding it to contact (I have even gotten some comments to this blog about it). I always thought that there was a "Contact" link on the site when you logged in to your account. I was so sure of this that I didn't even bother to check it out. But upon getting a comment to this blog from someone who says they keep trying to contact the staff I decided to check it out myself.

Now does have a "Help" page. On that page they try to answer some of the most frequently asked questions regarding problems. They do have links to where you can send them suggestions and/or ideas and to report problems such as bugs however they also say that they usually don't reply unless they need more information.

Like I said before there are employees who respond to the help message boards and they do reply to some of the posts from those who are having problems with their blog. So maybe it would be a good idea to go that route.

I'm also trying to remember about any of the times when I contacted them and I just don't remember having any problems with them. When my blog(s) have been marked as a spam blog, I contacted them to review my blog and my blog was unblocked. I just don't remember having too many problems with them (except for the error code problems).

Labels: , , ,


Post a Comment

Subscribe to Post Comments [Atom]

Links to this post:

Create a Link

<< Home