Tuesday, March 25, 2008

If you are getting an error code when trying to work on your blog.......

then you should also be seeing the prompt that asks you to please report the error to Blogger.com. How are they going to know about the error code / error codes if people aren't sending them information about it?

I did see one post today from a blogger employee who is asking people who are having problems with adding / organizing widgets on their blog to please take a screenshot of their problem and send it to them. I'm wondering how many people are going to do that.

It seems that a lot of people are having trouble with being able to contact the blogger.com staff when they are having problems. So far I haven't had that much of a problem when I have had to contact blogger.com for some matter or another. About the only problem I have had in these situations is my own impatience - and I certainly can't blame that on the blogger.com staff!

Now when you report your error code problem to the blogger.com staff please remember that they have a lot of error codes that they are working on so they may not be able to get to your particular error code right away. But in the meantime you can ask them for the steps you need to take so that you can bypass the error screen. When you are able to bypass the error screen you can go back to working on your blog.

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1 Comments:

Blogger Sister2brother said...

Actually I should correct that!

Instead of actually sending them the screenshot they want you to send them a link to a site where you have posted the screenshot.

If you don't have a website, the blogger.com employee recommends some hosting sites that you can join.

March 25, 2008 at 6:10 PM  

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